Helping financial advisers translate complex investment data into clear, easy to understand, client reports.
Responsibilities
Impact
Transforming our un-advised customer portal experience from "I don't belong here" to "this feels like it was made for me"
Redesign a no-code trading platform to be as usable as possible for traders regardless of their coding knowledge
Turning low-priority legacy digital experiences into a catalyst for inclusive design change.
Mini case study